INFORMATION FOR OUR CUSTOMERS
This time of great uncertainty is having a huge impact on all our lives all over the world, so we want to reassure you by letting you know what steps we’re taking here at Famous Four to help and support you.
We are currently operating in a reduced capacity.
ONLINE ORDERING: OPEN
Our online ordering service is operating as normal. There may be some minor delays with delivery.
WORKSHOP: OPEN (PLEASE TELEPHONE OR EMAIL FOR BOOKING)
Bookings are now being taken and are by appointment only, please telephone or email with your requirements.
We are operating staggered drop off and collection times to help with social distancing. We have invested in fogging machines so we can sanitise your vehicle and keys before and after works as well as our loan vehicles. We have also installed screens at our counters to make your experience as safe as possible.
TELEPHONE: ALL TELEPHONE LINES ARE OPEN
We are now taking calls by telephone, please bear with us if the lines are busy as we are still building up our staff levels in line with revelevant health and safety advice.
PARTS COUNTER: COLLECTION ONLY
We are ask that all parts are ordered and paid for in advance, then collected from our premises by appointment only using one of the ways below:
- Telephone +44 01507609444 with your requirements
- Order Online and clearly indicate "COLLECTING FROM SHOP" in the Additional Notes. We will contact you to arrange an appoinment. Your carriage charge will be refunded on collection.
- Email your requirements to: email@example.com and give a telephone number so we can contact you for payment as required.
Our customers, our communities and our staff remain our priority. That’s why we’re continually monitoring the guidelines and advice provided by the UK Government and Public Health England (PHE), and are doing everything we can to make your experience as safe as possible, whilst continuing to provide the very best service for you.
We are fully focused on making the right decisions for you, our valued customers, and our staff. We’ll keep you up to date through our website and our social media channels should the information change, so do keep visiting this page for updates.
Please bear with us during this period of uncertainty.