INFORMATION FOR OUR CUSTOMERS
This time of great uncertainty is having a huge impact on all our lives all over the world, so we want to reassure you by letting you know what steps we’re taking here at Famous Four to help and support you.
Due to a recent rise in cases and our ongoing wish to protect our staff, customers and communities we are once again taking precautions which may result in some disruption to our normal services. Please bear with us during these challenging times.
We are currently operating in a reduced capacity.
ONLINE ORDERING: OPEN
Our online ordering service is operating as normal. There may be some delays with delivery.
Our telephone lines are operating as normal, however we are only able to take a limited number of telephone calls at any time, so please bear with us if you cannot get through immediately.
WORKSHOP: OPEN (TELEPHONE OR EMAIL FOR BOOKING)
We have decided to close our Service Reception for the safety of our Customers and Staff.
Bookings are still being being taken by appointment only, please email with your requirements via:
- We are operating staggered drop off and collection times to help with social distancing.
- Please allow a little extra time during drop-off and collection.
- We use fogging machines to sanitise your vehicle and keys before and after works as well as our loan vehicles.
RECEPTION & PARTS COUNTER: URGENT ENQUIRIES & COLLECTIONS ONLY
We are able to facilitate collections of pre-paid orders and urgent enquiries only.
Please refer all other enquiries by email via:
Alternatively, you can order online via this website, or Contact Us, and include the contents of your Basket.
Our customers, our communities and our staff remain our priority. That’s why we’re continually monitoring the guidelines and advice provided by the UK Government and Public Health England (PHE), and are doing everything we can to make your experience as safe as possible, whilst continuing to provide the very best service for you.
We are fully focused on making the right decisions for you, our valued customers, and our staff. We’ll keep you up to date through our website and our social media channels should the information change, so do keep visiting this page for updates.
Please bear with us during this period of uncertainty.